What is Ransomware?


  • Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid.

How does Ransomware work?

  • Computers become infected with ransomware and other viruses usually accomplished by tricking someone into clicking on a Universal Resource Locator (URL) or link.
  • Ransomware can also spread by clicking on an attachment.
  • Ransomware is largely distributed by email typically containing documents like fake mail delivery notifications, energy bills or tax returns, according to reports from security company Symantec.
  • When users click on a bad link or attachment, the ransomware encrypts the computer’s hard drive, locking people out of computer files, including photos and music libraries and a screen may appear threatening to destroy the files unless a ransom is paid.
  • Recent reports are now finding new ransomware that can infect computers without clicking on anything.

Windows Operating System Security

  • It is well known that Microsoft computers often called PCā€™s are the most vulnerable to viruses and malicious hacks.
  • Microsoftā€™s latest computer operating system Windows 10 comes equipped with security utilities that are designed to protectĀ computers from malicious attacks but does not protect the computer from the userā€™s own mistakes and falling into Internet traps that invite problems directly.

Mac Operating System Security

  • Although Macā€™s have been known to be immune to viruses that would normally infect a PC in the past, there are increasing reports confirming that mac computers are also at risk to viruses and can surely be infected with ransomware.
  • Apple has announced recently that they have revoked the digital certificate that is required for ransomware to be installed.

How can I protect my computers from Ransomware?

  • If you use a Mac or a PC it is essential that you stay on top of performing all of the latest and newly released operating system security updates. This alone makes a big difference as it pertains to security and even general performance.
  • There are many tech support companies that provide security services for home and business computer users. If you are not 100% confident that you can maintain your own computers and protect your data using a reliable backup solution you should contact a trustworthy tech support company and have a technician check and maintain your computer at least 1-2 times per year.
  • Ultimately, think of your computers, devices, and your network like you do your cars or even your physical body. You need to perform recurring maintenance and checkups to ensure the best health and performance. If you do not have the knowledge or expertise to do these things yourself, you should contact a professional.


Tech Help LA - Request Tech HelpTech Help LAĀ takes pride in focusing on the most important aspects of our customers operations pertaining to their computers and mobile devices. AllĀ computers need regular maintenance. The Internet although convenient and helpful, it also has a random maliciousĀ nature that can cause various problems forĀ users and their devices.Ā Ā 

Our top priorityĀ above all things is to make sureĀ that our customers know the importance of security and backing upĀ their data regularly.

We highly recommend that you contact us to schedule a computer maintenance network andĀ backup check appointment or a 5 minute phone consultation to speak to a tech about your current backup solution.

Microsoft Windows 10 Installing Automatically?

Microsoft denies claims that Windows 10 is being forced on Windows 7 PCs without asking users but many of our Windows 7 customersĀ are reporting that Windows 10 is automatically installing on their PCs without permission.Ā Tech Help LA has been getting calls trickling in all week that have been hit by this and usersĀ are extremely confusedĀ and shocked.

Nevertheless, we are aware of the matter and we are here to help. Feel free toĀ contact Tech Help LA by phone (213) 986-5722 or email atĀ support@techhelpla.com and schedule an appointment to address the issue if you are a victim of the forced upgrade or if you want to prevent the problem happening to your computer.

Tech Help LA - Microsoft Windows 10 Installing Automatically?