Support Pricing

Tech Help LA provides reliable onsite and remote Mac/PC Home & Business Computer Technical Support in Los Angeles, Malibu, San Fernando Valley, and South Bay. Tech Help LA also provides Web Development, Search Engine Optimization and Social Media Marketing Services concentrating heavily on WordPress Solutions, Twitter, Linkedin, and Facebook.


Home User Tech Support


The standard Pay-As-You-Go rate for home users is $99/hour prorated in 15 minute increments after the first 1 hour minimum. Pay-As-You-Go service covers onsite support only and does NOT include remote support or email support. Standard rates apply M-F 9:00 am – 6:00 pm. Weekend and after hours rates increase by $10/hour.

Home users can also purchase Standard or Proactive Prepaid Support time at discounted rates marked off as used for convenient billing, onsite and remote support, and includes FREE email support. Standard prepaid support time expires and must be used in 2 years from the time of purchase and proactive support time expires in the number of months equal to the number of hours purchased. Standard 24 hour packages expire and must be used in 3 years from the time of purchase. Prepaid customers do NOT incur rate increases for weekend or after hours support.

 Tech Help LA - Los Angeles Computer Tech Support IT Services  Tech Help LA - Los Angeles Computer Tech Support IT Services

 6 Hour Home Support
(Standard)
$540 ($90/hour)

Prepaid Support 2 Years

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

 6 Hour Home Support
(Proactive)
$480 ($80/hour)

Prepaid Support 6 Months

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

 Tech Help LA - Los Angeles Computer Tech Support IT Services  Tech Help LA - Los Angeles Computer Tech Support IT Services

12 Hour Home Support
(Standard)
$1,020 ($85/hour)

Prepaid Support 2 Years

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

 12 Hour Home Support
(Proactive)
$900 ($75/hour)

Prepaid Support 1 Year

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email


Business User Tech Support

Pricing below covers business customers NOT using Microsoft Windows Servers. If your business is handled by a Microsoft Windows Server, we will need to schedule an onsite visit to asses the full scope of your support needs in order to determine pricing. Microsoft Server Networks may require more frequent support and maintenance and a monthly retainer to properly support your businesses operations. Click here to review our server support services.


The standard Pay-As-You-Go rate for business users is $119/hour prorated in 15 minute increments after the first 1 hour minimum. Pay-As-You-Go service covers onsite support only and does NOT include remote support or email support. Standard rates apply M-F 9:00 am – 6:00 pm. Weekend and after hours rates increase by $10/hour.

Business users can also purchase Standard or Proactive Prepaid Support time at discounted rates marked off as used for convenient billing, onsite and remote support, and includes FREE email support. Standard prepaid support time expires and must be used in 2 years from the time of purchase and proactive support time expires in the number of months equal to the number of hours purchased. Standard 24 hour packages expire and must be used in 3 years from the time of purchase. Prepaid customers do NOT incur rate increases for weekend or after hours support.

 Tech Help LA - Los Angeles Computer Tech Support IT Services  Tech Help LA - Los Angeles Computer Tech Support IT Services

 6 Hour Business Support
(Standard)
$660 ($110/hour)

Prepaid Support 2 Years

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

6 Hour Business Support
(Proactive)
$600 ($100/hour)

Prepaid Support 6 Months

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

 Tech Help LA - Los Angeles Computer Tech Support IT Services  Tech Help LA - Los Angeles Computer Tech Support IT Services

12 Hour Business Support
(Standard)
$1,200 ($100/hour)

Prepaid Support 2 Years

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email

 12 Hour Business Support
(Proactive)
$1,080 ($90/hour)

Prepaid Support 1 Year

30 Minute On-site Minimum
15 Minute Remote Minimum
15 Minute Increments

Included Support: On-site, Remote, Email