Category: beverly hills tech support

SUPPORT FOR WINDOWS 7 HAS ENDED

Goodbye Windows 7 Hello Windows 10 

  • After 10 years, support for Windows 7 ended on January 14, 2020. Change can be difficult and if you are in the Los Angeles area we are here to help you upgrade to Windows 10 or transferring your data to a new computer.

What does end of support mean?

  • As of January 14, 2020, your computer running Windows 7 will still function but Microsoft will no longer provide security updates and fixes.

Windows Operating System Security

  • You can continue to use your PC running Windows 7, without continued software and security updates but… You will be at greater risk for viruses and malware.
  • The best way for you to stay secure is on Windows 10.
  • Depending on the age of your computer and its specs the best way to experience Windows 10 is on a new PC.
  • While it is possible to install Windows 10 on your older device, we highly suggested cloning your current system to a new solid state hard drive and upgrading to Windows 10 from the new drive with your data still in tact.

Backing up your data is important

  • Backing up your data is a top priority. Windows 10 has a great backup tool for backing up your data regularly to an external hard drive that we suggest setting up after your upgrade to Windows 10 is complete or after your new computer has been set up with all of your data in tact.
  • We highly suggest setting up a cloud data backup along with your local Windows 10 backup using Carbonite, Microsoft OneDrive, Google Drive, or any comparable cloud based backup system.

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What is Ransomware?

Ransomware

  • Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid.

How does Ransomware work?

  • Computers become infected with ransomware and other viruses usually accomplished by tricking someone into clicking on a Universal Resource Locator (URL) or link.
  • Ransomware can also spread by clicking on an attachment.
  • Ransomware is largely distributed by email typically containing documents like fake mail delivery notifications, energy bills or tax returns, according to reports from security company Symantec.
  • When users click on a bad link or attachment, the ransomware encrypts the computer’s hard drive, locking people out of computer files, including photos and music libraries and a screen may appear threatening to destroy the files unless a ransom is paid.
  • Recent reports are now finding new ransomware that can infect computers without clicking on anything.

Windows Operating System Security

  • It is well known that Microsoft computers often called PC’s are the most vulnerable to viruses and malicious hacks.
  • Microsoft’s latest computer operating system Windows 10 comes equipped with security utilities that are designed to protect computers from malicious attacks but does not protect the computer from the user’s own mistakes and falling into Internet traps that invite problems directly.

Mac Operating System Security

  • Although Mac’s have been known to be immune to viruses that would normally infect a PC in the past, there are increasing reports confirming that mac computers are also at risk to viruses and can surely be infected with ransomware.
  • Apple has announced recently that they have revoked the digital certificate that is required for ransomware to be installed.

How can I protect my computers from Ransomware?

  • If you use a Mac or a PC it is essential that you stay on top of performing all of the latest and newly released operating system security updates. This alone makes a big difference as it pertains to security and even general performance.
  • There are many tech support companies that provide security services for home and business computer users. If you are not 100% confident that you can maintain your own computers and protect your data using a reliable backup solution you should contact a trustworthy tech support company and have a technician check and maintain your computer at least 1-2 times per year.
  • Ultimately, think of your computers, devices, and your network like you do your cars or even your physical body. You need to perform recurring maintenance and checkups to ensure the best health and performance. If you do not have the knowledge or expertise to do these things yourself, you should contact a professional.

Chromebit – Tech Help LA

Chromebit – A full Chrome OS-based computer on an HDMI stick.Chromebit - Tech Help LA

The $85 Chromebit is a 75 gram (or 2.6 ounces) stick that you can plug into any HDMI port — whether that’s a regular computer screen or that large TV in your living room. It comes with 16GB of onboard storage (in the form of relatively cheap and slow eMMC storage) and 2GB of RAM.

Google – Chromebit Device

In many ways, it’s a larger, bulkier version of the old Chromecast stick. Just like that device, it comes with a dedicated charger, but unlike the Chromecast, it also features a USB port. The Rockchip-based Chromebit comes in “Cacao Black” and “Tangerine Orange,” but overall, it’s a pretty unassuming device that’s mostly meant to disappear behind your screen anyway (hence why I’m not sure why there is an orange version).

While most people will likely want to use a Bluetooth mouse and keyboard to connect to the Chromebit, the USB port allows you to plug in wired peripherals as well (and with a USB hub, you could even plug in multiple devices).

Because it’s a full Chrome OS machine, you can pretty much run any web app on it. It’ll let you play movies and TV shows from Google Play, Netflix or Hulu, just like any other Chrome OS device, for example.

You could probably use the Chromebit as a somewhat cumbersome media center in your living room if you wanted to, but it’s really at home in a school, enterprise, or maybe call center. As long as the work only involves web apps (or maybe a remote connection to a more fully-featured machine), the Chromebit is up for the job and can turn any screen into a usable desktop.

In the U.S., the Chromebit will be available at Amazon, Fry’s and Newegg (interestingly, Google’s usual Chrome OS partner Best Buy isn’t part of this initial list of vendors).

Contact Tech Help LA for more info on the Chromebit device.

Beverly Hills Computer Technical Support

Tech Help LA for Beverly Hills✔
Tech Help Los Angeles & Beverly Hills
@TechHelpLA Los Angeles, California
Reliable onsite and remote Mac/PC Home & Business Computer Technical Support in Los Angeles, Culver City, Beverly Hills, Malibu, San Fernando Valley, and South Bay.
Toll-Free: (877) 435-7671 Local: (213) 986-5722  Email: support@techhelpla.com
Our company has seen a growing client base in the Beverly Hills, California area. We are positioning to become Beverly Hills 1st choice in computer technical support. Our expert technicians are at your service. We do IT better!!! Because HELP is our middle name.

Our Service will produce the following results:
Maximize Productivity
Maximize Reliability
Minimize Cost!!!
Businesses and individuals are relying on computers, the Internet, mobile devices, and other technologies now more than ever. They are constantly challenged with “keeping up” with the changes and advancement of technology in order to maintain efficiency in their operations. It is not realistic for business owners, staff, and individuals to take on these challenges on their own. Tech Help LA can be your new resource for technology help to eliminate stress and problems as well as provide reliable solutions for your technology needs.

2 Questions:

Are you using computers and mobile devices in your daily operations?
Are there times where you wished you had someone to call for help?

What We Offer:

Reliable onsite and remote Mac/PC Home & Business Computer Technical Support

1. Virus & Spyware Cleanup
2. Data Organization
3. Internet & Wireless Security
4. Data Backup Check & Configuration
5. Mobile Device Sync
6. Email Check & Configuration
7. Virus Protection
8. Software Check & Configuration
9. Remote Access & Cloud Solutions
10. Website Solutions
11. Music & Home Theater Solutions
12. Contacts & Calendar Sync Solutions
13. General User Training
14. PC to Mac Migration
15. Microsoft Exchange Solutions
16. Google Apps Solution

How It Works:

When you have a problem with your computers or mobile devices call us at 1-877-HELP-671 or send an email to support@techhelpla.com. We also have a Helpdesk Portal through our website that allows you to submit help requests online and you will get help within 24-48 hours to schedule an onsite or remote session to solve your problems. We have designed our services to make helping our customers easy and prompt. Don’t pull out your hair out trying to fix problems yourself contact Tech Help LA today. We can HELP!!

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