Software made to make email easier.
Thunderbird
FREE Email Application that’s easy to set up and customize
And it’s loaded with great features!
Category: computer tech support
Looking for a Windows 7 Desktop?
Dell OptiPlex 990 Desktop PC Intel Core i5
Windows 7 Professional
4GB RAM 500GB Hard Drive
1 Year Manufacturer Warranty (Parts)
***Monitor NOT included***
$699 (Tax & Shipping not included)
THIS DEAL EXPIRED 7/31/2013
THIS DEAL EXPIRED 7/31/2013
Note:
The computer will be personally delivered to you by a Tech Help LA technician. You may choose to have the computer installed and setup for an additional charge (See Tech Help LA Pricing)
Do You Have Too Many Passwords?
Anyone With Too Many Passwords
Passpack gives you the tools to organize your passwords all in one place, the way you want them, with tags. For example, your Amazon.com password can be tagged both “shopping” and “books”. Your Macy’s account can be tagged both “shopping” and “clothes”. If you click on the “shopping” tag inside your Passpack account, you’ll see both your Amazon and your Macy’s entries. If you click “books” you’ll see Amazon only.
Once you’ve filled up your account, you can quickly login to those websites with your Passpack It! browser button. Turn on Passpack’s 1 Click Login, browse the web, then when you’re ready to login somewhere – click your button. Can’t get any easier than that!
A great idea for a weekend project is to change all of your passwords into something unique for each account. Now that you no longer have to remember all your passwords, use Passpack’s password generator to create strong, unguessable passwords and significantly reduce your risk of identity theft.
Password Problems:
- You have too many passwords,
not enough brain! - You need some logins at work,
some at home and some on the go. - You reuse the same 2-3 passwords everywhere (Yikes!).
- You get frustrated and waste time looking for passwords.
The Passpack Fix:
- Organized
Relieve the burden on your memory with a secure, tidy list. - Save Once, Access Everywhere
From any computer or smart phone, anywhere in the world. - Identity Theft Protection
Use a different password for every site. - Fast Login
Login to websites with your personal Passpack It! button.
Google Apps for Business (G Suite)
Google G Suite for Business
Discover a better way of working
Tech Help LA will assist you with setting up Web-based email, calendar and documents that let you work from anywhere.
Join the 5 million businesses using Google Apps
Google Apps is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. It’s simple to setup, use and manage, allowing you to work smarter and focus on what really matters.
Apps to fit your business
Gmail
Email with Google-powered search, up to 30GB of storage, offline support, custom email addresses, and much more.
Learn more
Calendar
Easily schedule meetings at times that work for everyone, get meeting reminders, and share calendars.
Learn more
Drive
Google Drive allows you to store your files in the cloud, share them, and have access to them from anywhere.
Learn more
Docs
Create, share and work on documents with your whole team in real-time.
Learn more
Sheets
Manage spreadsheet data faster with click-to-edit charts and discussion style comments.
Learn more
Slides
Create presentations together, embed videos, and never press save again.
Learn more
Google+ Hangouts
HangoutsBring your conversations to life with photos, emoji, and video calls for free.
Watch video
Download for* 
Conversations come alive in Hangouts
You can see when people are in your Hangouts, tell when they’re typing, and whether they’ve seen your messages.
Come together face-to-face-to-face
Sometimes you just need to laugh out loud. Turn any Hangout into a live video call with up to 10 friends.
Come one, come all. Everyone’s invited.
Hangouts works the same everywhere – computers, Android, and Apple devices – so nobody gets left out.
Conversations come alive
Finally, conversations feel like being together in real life
You can see when people are in your Hangouts, tell when they’re typing, and whether they’ve seen your message about the change in dinner plans. Talk more, because you know your friends are listening.
Download Hangouts:
Google Play | iTunes App Store | For your computer
Say more with photos
Sometimes you need to use more than just your words. With a Google+ profile you can share photos in Hangouts. Best of all, Hangouts automatically saves your photos in shared collections so you can easily view, edit and share them later.
Emoji
Smile. Wink. Ice cream? There’s an emoji for that. In Hangouts, more than 850 hand-drawn emoji can always help you make your point.
Remember when
Scroll back in time in any of your Hangouts to relive your best moments together. Because everything’s in sync, your Hangouts will also come right with you when you get a new phone. For messages or photos you’d rather not save, simply turn history off in any Hangout.
Come together face-to-face-to-face
Be together from anywhere
Sometimes you just need to laugh out loud. Turn any Hangout into a live video call with up to 10 friends. Who says you can’t be together even when you’re not?
Download Hangouts:
Google Play | iTunes App Store | For your computer
One touch to call the whole family
With one touch, you can call a friend or a whole bunch. Video calls ring everywhere your friends have Hangouts. Whether they’re on their computer, phone or tablet, they’ll know you’re calling. If they’re not around or can’t pick up, Hangouts will let them know you were trying to reach them.
Put a smile on your face
Hangout apps and effects let you add a little more fun to your video calls from your computer. Add visual and sound effects, watch YouTube videos together, or capture a special family moment with a photo.
Everyone’s invited
Come one, come all
Stop worrying about what app to use to reach which friend. Hangouts works the same everywhere – computers, Android, and Apple devices – so nobody gets left out.
Hangouts + Gmail
Hangouts works right inside of Gmail. Take a break from email and send some emoji to your best friend. You can upgrade Chat to Hangouts by clicking on your photo icon in Gmail’s chat list.
Download Hangouts:
Google Play | iTunes App Store | For your computer
Hangouts are for everyone, even on Apple devices
Hangouts works just as well on your iPhone, iPad and iPod Touch, and it’s available right in the App Store.
Use Hangouts with your full keyboard
Hangouts works on your computer, too. So type away, share photos from your hard drive, and view shared photos full screen.
Notifications at the right place, right time
Get notifications just once. Once you see an alert, you won’t see repeats on your computer and Android devices. Snooze notifications when you can’t be interrupted.
Hangouts are better with Google+
Send photos, have 10 person video calls, and have Hangouts with your circles, all with Google+.
Computer Hard Drive Cloning (Backup)
System Configurations
Operating System
Programs
Settings
If you installed expensive software on your computer and you rely on your systems functionality, you should consider cloning your hard drive. The process includes the purchase of a separate hard drive in equal or greater storage capacity than your current drive and making an exact duplicate drive that boots your computer.
Also, if you own a business that relies on a server and its software and settings over your network, this solution is one to consider and worth the expense considering the benefits and safe keeping. Since most backups focus on data, this solution focuses on the actual system and its settings and configuration.
Note:
This process only applies to Microsoft windows operating systems since Apple has a built in backup utility that can do this automatically
Contact Tech Help LA for more info and a quote.
iPad Mini at a Glance.
The full iPad experience
Everything you love about iPad — the beautiful screen, fast and fluid performance, FaceTime and iSight cameras, thousands of amazing apps, 10-hour battery life2 — is everything you’ll love about iPad mini, too. And you can hold it in one hand.
Beautiful 7.9-inch display
Colors are vivid and text is sharp on the iPad mini display. But what really makes it stand out is its size. At 7.9 inches, it’s perfectly sized to deliver an experience every bit as big as iPad.
Over 300,000 apps3
Right from the start, apps made for iPad also work with iPad mini. They’re immersive, full-screen apps that let you do almost anything you can imagine. And they make iPad mini practically impossible to put down.
Ultrafast wireless
With advanced Wi-Fi that’s up to twice as fast as any previous-generation iPad and access to fast cellular data networks around the world, iPad mini lets you download content, stream video, and browse the web at amazing speeds.
What’s in the box
iPad mini
Lightning to USB Cable
USB Power Adapter
Limited Warranty
Every iPad mini comes with complimentary telephone technical support for 90 days from your iPad mini purchase date and a one-year limited warranty.
What is Apple TV?
Apple TV is a tiny entertainment powerhouse that plays the content you love from iTunes, Netflix, Hulu Plus, YouTube, and your favorite sports leagues on your widescreen TV. In up to 1080p HD. Just plug it in and discover a whole world of movies, TV shows, photos, music, and more. You’re gonna need a better couch.
Big-time entertainment. One small box.
Movies, TV shows, music, photos,
and more. All on your widescreen TV.
Apple TV gives you anytime access to endless entertainment. Thousands of HD movies and TV shows from iTunes — many in stunning 1080p — play through Apple TV on your HDTV, and music and photos stream from your computer. You just click and watch. With AirPlay, it’s simple to play content from your iPad, iPhone, or iPod touch on your TV.1 And the Apple TV interface makes it easy to find whatever you’re in the mood for.
Small. Powerful. Efficient.
Quiet, energy efficient, and so small it fits in the palm of your hand, Apple TV sits neatly on a TV stand or in a crowded media cabinet. When it’s not filling your living room with drama, romance, and comedy, it uses less power than a night-light. And the included Apple Remote makes it easy to get to your favorite entertainment.
Easy setup.
Setting up Apple TV takes almost no time at all. Just plug the power cord into the wall and connect Apple TV to your widescreen TV using an HDMI cable (sold separately). Since everything streams wirelessly to Apple TV using your Wi-Fi network, that’s all you need. Except for the popcorn.
AirPlay.
Enjoy content from your iOS devices on your HDTV.
Give your iPad, iPhone, or iPod touch some airtime.
With AirPlay, you can wirelessly stream content from your iPhone, iPad, and iPod touch to your widescreen TV via Apple TV.1 So if you want to watch a movie stored on one of your devices, you don’t need to buy or rent it again to watch it on the best screen in the house. You can also stream home movies, photos, or videos from websites and AirPlay-enabled apps. And with AirPlay Mirroring, you can display the screen of your iPad, iPhone, or iPod touch on your HDTV.3 So when you tap, swipe, pinch, or play something, it shows up on the big screen — ideal for sharing entertainment with friends or showing off your gaming skills (or lack thereof).
iCloud.
Your stuff lives here. So you can play it anywhere.
Store it in iCloud. Watch it on Apple TV.
With iCloud, you can buy movies and TV shows on Apple TV and watch them on your iPad, iPhone, iPod touch, Mac, or PC. And vice versa.4 iCloud also stores your photos and pushes them wirelessly to all your devices5 — including your HDTV via Apple TV. It’s the easiest way to get instant access to your content, no matter which device you’re using.
Your favorite artists.
Headlining in your living room.
Fill your home with the music you love — right from your Apple TV. Just select Music from the Apple TV main menu to play your purchased iTunes music directly from iCloud. If you’re an iTunes Match subscriber, you can access your entire music collection — including songs you’ve imported from CDs.
1000 of your latest photos. As seen on TV.
Uploading all the photos from a summer vacation or a big event is as easy as doing nothing at all. With Photo Stream in iCloud, your most recent 1000 photos automatically appear on all your devices — including Apple TV — no matter which device you used to take the picture. No syncing. No sending. Your photos are just there on your HDTV. For you, and everyone, to enjoy.
Why Email Is Better Than Phone Support
We’ve found that the benefits of email dealing with customers is so great that we simply discourage phone calls unless absolutely necessary, or you are unable to access email from your mobile device or a working computer. We’ve come to this conclusion based on professional experience. Email makes more sense for the following reasons:
• It’s more effective. You are never interrupting someone; they can always answer at a good moment for them, not just when the phone happens to ring. And you never get a busy, or get put on hold, so your own work can flow freely. It’s a no-brainer.
• The act of describing the problem often leads to realizing what the answer is. This is a method well-known to technicians: describe the problem and your solution may become clear. So often, in the course of writing the email, our customers will see that they left out a step, or misunderstood something; they fix the problem themselves. This saves a lot of time.
• When we answer a support email, we can include detailed information for the customer to reference. We don’t have to depend on the customers’ memory, on auditory transcription, or on possibly inaccurate notes… for all of which we will be blamed later. This reduces frustration and eliminates most of the need for multiple rounds of messages.
Although many of our customers are used to calling for help, they are depriving themselves of maximizing time and efficiency by not sending a simple email message. For a much better support experience, send an email stating your problem in the best detail possible and you will get a prompt response with a solution or a scheduled appointment sooner than later.
At Tech Help LA, “HELP” is our middle name and we do “IT” better!!!
Check Your Backup!!!
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Don’t fall into the old paradigm of “it will never happen to me.” While there is certainly a chance that you will never have a need for the backups you make of your files, if something does happen to your computer you will certainly be glad that you have them. |
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What is a Backup, Anyway?Backup should be an essential part of your computing experience if you spend great amounts of time on your computer and/or use your computer for important personal or business dealings. There are too many stories of people who have lost all of their files due to system crashes or computer viruses to ignore. When you backup your files, you are storing your files separately from your computer. In this way, if your computer crashes or is infected with a virus that results in a loss of files, you will still have access to your files on backup disks or whatever other backup program you choose to use, such as online backup. You can then restore your files to your computer proper from these backup sources.Why Do I Need to Backup My Files?Don’t fall into the old paradigm of “it will never happen to me.” While there is certainly a chance that you will never have a need for the backups you make of your files, if something does happen to your computer you will certainly be glad that you have them. And you do not have to backup your entire computer, although this is certainly something that many people do, but only the files that are of the most importance to you. Some things are easily replaced, and there is no need to backup these sorts of things, but those irreplaceable documents or files that are yours and yours alone should be saved in a place where they cannot be damaged. That way, no matter what happens to your computer, you can have security in the fact that all of your files are available in backup.
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Tech Help Los Angeles 💻 Computer Tech Support Services 