IMAP Server Closed Connection Gmail – Outlook 2010

Error Message: “Your IMAP Server Closed the Connection”

We have services several customers receiving the error message above. We are posting the fix that has solved the problem. Feel free to give it a shot.

FIX – IMAP Server Closed Connection

Go to File > Options
Select ‘Advanced’ from the tabs on the left
Click the ‘Send/Receive…’ button
Highlight ‘All Accounts’ (or whatever group contains your gmail account) and click ‘Edit…’
Select the account from the list on the left
Under ‘Receive mail items’, select ‘Download headers for subscribed folders’
Click ‘OK’, ‘Close’, ‘OK’


Courtesy  of…
Tech Help LA - Los Angeles Computer Tech Support IT Services