IMAP Server Closed Connection Gmail – Outlook 2010

Error Message: “Your IMAP Server Closed the Connection”

We have services several customers receiving the error message above. We are posting the fix that has solved the problem. Feel free to give it a shot.

FIX – IMAP Server Closed Connection

Go to File > Options
Select ‘Advanced’ from the tabs on the left
Click the ‘Send/Receive…’ button
Highlight ‘All Accounts’ (or whatever group contains your gmail account) and click ‘Edit…’
Select the account from the list on the left
Under ‘Receive mail items’, select ‘Download headers for subscribed folders’
Click ‘OK’, ‘Close’, ‘OK’

Courtesy  of…
Tech Help LA - Los Angeles Computer Tech Support IT Services

Author: Tech Help LA

Tech Help LA ✔ @TechHelpLA Los Angeles, California Reliable onsite and remote Mac/PC Home & Business Computer Technical Support in Los Angeles, Malibu, San Fernando Valley, and South Bay. Phone: (213) 986-5722 Email:

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: