Tech Help LA provides reliable onsite and remote Mac/PC Home & Business Computer Technical Support in Los Angeles, Malibu, San Fernando Valley, and South Bay. Tech Help LA also provides Web Development, Search Engine Optimization, and Social Media Marketing Services concentrating heavily on WordPress Solutions, Twitter, Linkedin, and Facebook.
Home User Tech Support
The standard Pay-As-You-Go rate for home users is $99/hour per tech prorated in 15-minute increments after the first 1-hour minimum. Pay-As-You-Go service covers onsite support only and does NOT include remote support or email support. Standard rates apply M-F 9:00 am – 6:00 pm. Weekend and after-hours rates increase by $10/hour.
Home users can also purchase Standard or Proactive Prepaid Support time at discounted rates marked off as used for convenient billing, onsite and remote support, and includes FREE email support. Standard prepaid support time expires and must be used in 2 years from the time of purchase and proactive support time expires in the number of months equal to the number of hours purchased. Standard 24 hour packages expire and must be used in 3 years from the time of purchase. Prepaid customers do NOT incur rate increases for weekend or after-hours support.
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6 Hour Home Support Prepaid Support 2 Years 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
6 Hour Home Support Prepaid Support 6 Months 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
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12 Hour Home Support Prepaid Support 2 Years 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
12 Hour Home Support Prepaid Support 1 Year 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
Business User Tech Support
The pricing below covers business customers NOT using Microsoft Windows Servers. If your business is handled by a Microsoft Windows Server, we will need to schedule an onsite visit to assess the full scope of your support needs in order to determine pricing. Microsoft Server Networks may require more frequent support and maintenance and a monthly retainer to properly support your business operations. Click here to review our server support services.
The standard Pay-As-You-Go rate for business users is $125/hour per tech prorated in 15-minute increments after the first 1-hour minimum. Pay-As-You-Go service covers onsite support only and does NOT include remote support or email support. Standard rates apply M-F 9:00 am – 6:00 pm. Weekend and after-hours rates increase by $10/hour.
Business users can also purchase Standard or Proactive Prepaid Support time at discounted rates marked off as used for convenient billing, onsite and remote support, and includes FREE email support. Standard prepaid support time expires and must be used in 2 years from the time of purchase and proactive support time expires in the number of months equal to the number of hours purchased. Standard 24 hour packages expire and must be used in 3 years from the time of purchase. Prepaid customers do NOT incur rate increases for weekend or after-hours support.
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6 Hour Business Support Prepaid Support 2 Years 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
6 Hour Business Support Prepaid Support 6 Months 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
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12 Hour Business Support Prepaid Support 2 Years 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
12 Hour Business Support Prepaid Support 1 Year 30 Minute On-site Minimum Included Support: On-site, Remote, Email |
