Tech Help LA promotes safer lifestyles for our customers. Are you a smoker? Our CEO Ron Patterson is always investigating new technologies that help people and now we are going beyond computers, and mobile devices, into general human health. We all know that cigarettes are known to cause cancer. Smoking is also the number one cause of deaths due to lung cancer, emphysema, and other serious diseases. For every person who dies of smoking-related illness, 20 more suffer from a chronic disease due to smoking.
Tech Help LA is now endorsing a new technology provided by the use of Electronic Cigarettes that has been researched to be safer than smoking tobacco based cigarettes and cigars. Electronic Cigarettes emit a “smoke-like” vapor that is not dangerous. There is NO SMOKE, NO SMELL, and NO FIRE… The devices are battery operated and the technology according to many sources is “much safer” than tobacco. Tech Help LA’s CEO has become fascinated with this technology so much that he has incorporated Electronic Cigarette device sales into the Tech Help LA services.
These devices are also known to lead smokers on a path of quitting there bad habit of smoking all together. Contact us for more info about options and pricing.
Boston University School of Public Health study
A study by researchers at the Boston University School of Public Health in 2010 concluded that electronic cigarettes were safer than real cigarettes and may aid in breaking the habit of smoking. Researchers said that while further studies on electronic cigarettes were needed, “few, if any, chemicals at levels detected in electronic cigarettes raise serious health concerns.” Electronic cigarettes were found to be “much safer” than traditional tobacco ones, and had a level of toxicity similar to existing nicotine replacements.
According to this report, the level of carcinogens in electronic cigarettes is up to 1,000 times lower than regular cigarettes, and early evidence shows that electronic cigarettes may help people to stop smoking by simulating a tobacco cigarette.
We’ve found that the benefits of email dealing with customers is so great that we simply discourage phone calls unless absolutely necessary, or you are unable to access email from your mobile device or a working computer. We’ve come to this conclusion based on professional experience. Email makes more sense for the following reasons:
• It’s more effective. You are never interrupting someone; they can always answer at a good moment for them, not just when the phone happens to ring. And you never get a busy, or get put on hold, so your own work can flow freely. It’s a no-brainer.
• The act of describing the problem often leads to realizing what the answer is. This is a method well-known to technicians: describe the problem and your solution may become clear. So often, in the course of writing the email, our customers will see that they left out a step, or misunderstood something; they fix the problem themselves. This saves a lot of time.
• When we answer a support email, we can include detailed information for the customer to reference. We don’t have to depend on the customers’ memory, on auditory transcription, or on possibly inaccurate notes… for all of which we will be blamed later. This reduces frustration and eliminates most of the need for multiple rounds of messages.
Although many of our customers are used to calling for help, they are depriving themselves of maximizing time and efficiency by not sending a simple email message. For a much better support experience, send an email stating your problem in the best detail possible and you will get a prompt response with a solution or a scheduled appointment sooner than later.
At Tech Help LA, “HELP” is our middle name and we do “IT” better!!!